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Real Stories
“When driving my bus or talking with my customers, I need to look professional and approachable”
The Project
We delivered...
| 1,900 uniforms |
| 18 month collaboration |
| 48% increase in uniform engagement |
Introduction
The challenge
Taking care of the drivers was Lothian Buses’ priority. Equipping staff with uniform that made them feel good and look good enabled the drivers to concentrate on the customer, driving standards and all things that reflected professionalism.
Why what you wear matters
Investing in drivers and improving customer experience were Lothian’s core objectives. They wanted to exceed staff and market expectations by changing their focus from price and tradition to quality and longevity.
Fit for purpose
Garments were engineered specifically to ensure a precise fit, with fabric that was tested to double the industry requirement. Blazers were designed with functionality at the forefront – adding additional discreet pleats for comfort whilst driving.
Make it you
Surveys with staff before and after the launch showed a 48.2% increase in uniform engagement.
How we do it
It's an easy process
Through our fully managed service, we provide uniforms that enhance productivity, performance and brand image. Put simply, we help people look smarter, feel smarter and work smarter.
How We Do It
